"More than 13 million: That's the number of victims identity theft claimed in the United States last year.. Criminals steal money, your identity and sometimes your sanity... 'It's a violation. It's almost like being raped or something. I am a victim... I started seeing a counselor and had to take anti-anxiety medications'... Criminals not only got into her retirement fund, they also went online and ordered a new driver's license in [her] name... But she's serious about her feelings for her bank. She's was a Bank of America customer since 1985 and has since closed all of her accounts... 'I feel pretty betrayed by the bank. I'm realizing that they're not on my side'..."